All our online payment are handled using the Viva Wallet payment gateway. All credit and debit card details are not stored in any way on our systems. Viva Wallet is a trusted and PCI compliant company registered in the EU. For more information about how Viva Wallet handles your card details please visit the Viva Wallet website’s Security & Technology section.
- We will take all reasonable care to ensure that the details displayed for an item offered for sale are correct at the time when the information was entered into the system.
- We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:
i) The item you have ordered is out of stock
ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent
iii) There has been a pricing or product description error
iv) There is a system or procurement failure
- When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted.
- Your order will only be accepted by us once your goods have been dispatched.